Refund Policy

At UnitedTemplates.com, we offer non-tangible irrevocable goods. Once an order is accomplished and the product is sent, we do not issue refunds. We kindly ask that you understand and acknowledge this policy before making any purchase on our site.

However, we understand that exceptional circumstances may arise regarding the nature of the product we provide.

Therefore, we do honor refund requests based on the following reasons:

• Non-Delivery of the Product: In the event that you do not receive a delivery email from us due to mailing issues with your email provider or your own mail server, we recommend contacting us for assistance. Claims for non-delivery must be submitted to our Email (allpsd@proton.me). Otherwise, the product will be considered received and downloaded.

• Product Not-as-Described: If you encounter an issue where the purchased product does not match its description as stated on the product description page, please report it to our template vendor within 3 days from the date of purchase. You will need to provide clear evidence demonstrating that the purchased product does not align with its description. Please note that complaints based solely on false expectations or personal preferences cannot be honored.

We strive to ensure your satisfaction and are committed to addressing any concerns or issues you may have. If you believe your situation qualifies for a refund based on the above reasons, please contact us at the provided email address (allpsd@proton.me) within the specified timeframe.

Thank you for your understanding of our refund policy. We are here to assist you and appreciate your support.

Sincerely, UnitedTemplates.com